When it comes to travel ... Air passenger rights at a glance

Challenges as a passenger? Passenger compensators help!

Efficiently prepared and motivated you start a journey. Your secretary has prepared everything. The flight is booked, the program is set, business partners or the auditorium are waiting. But then it happens: The Flight is postponed, deleted without replacement or there will be one flight delay.
The airline is stubborn, no appropriate solutions are found, you are on your own. This is not only annoying or bad service, but also contradicts concluded contracts.

Do you suppress your anger or should you Consult a lawyer? With Flight right offers you an efficient alternative. The company takes on the dispute with the airline and enforces claims from air travelers. This works easily online without much effort. Flightright has been successful and cares for more than ten years damages and reimbursementif flights in Europe do not go as planned.

From rebooking to total failure

Trouble with airlines is not uncommon. Flights are cancelled, there are overbookings or the plane is delayed. Airlines often react differently than expected: the passenger is left to his own devices and can think of a plan B. There might be one as a thank you coupon. There are “extraordinary circumstances” and we apologize as a gesture of goodwill.

Extraordinary circumstances must always be questioned. At a overbooking (You have booked, paid, but cannot find a seat on the plane) they are probably hardly available. The airline made a mistake here. Nevertheless, they will try not to meet your demands. However, these are entitled if none Natural disasters or terror alerts queue. But even in this case, you should not allow yourself to be deprived of your right without objection. Because a delay is usually associated with further cancellations and annoyances: These range from the canceled business appointment to the missed connecting flight.

What to do in the event of flight delays, cancellation or rebooking?

Don’t be too quick to jump into the Voucher Trap! Once you agree to this offer, things get complicated. Don’t let yourself be pressured. The following steps are important in single-flight challenges:

1. Inform your company and, if applicable, your boss if you are employed.
2. Have the Confirm the facts on site in writing from the airline. This is important if you’re flying as an employee and your name is on the ticket, not your name. You also need proof to your boss to show that you are not at fault, especially in the case of overbooking.
3. Close yourself with other passengers together. It can make sense to exchange contact details in order to take joint action against the airline if necessary by invoking one another.
4. Before initiating further claims or legal action coordinate with your companybecause this is entitled to compensation.
5. Your company does not need to hire a lawyer to book damages. Flightright will also be at business trips employed. It is important that all the documents from the ticket with the flight date, flight number and information on the delay and the confirmation of the delay or cancellation with details of the reason by the airline are available.

I am entitled to: passenger rights with airlines

Air passenger rights are governed by the EU Air Passenger Rights Regulation. This is binding for all airlines that take off or land in the EU and are based in the EU.

In case of flight delay from 2 hours the airline must offer free drinks and snacks.

From 3 hours departure or arrival delay free care services must be offered and claims of between 250 and 600 euros per person in compensation may be due, which the airline must pay.

From 5 hours you can cancel the flight. The ticket costs must be reimbursed in full.

Is the flight the next day possible, you are entitled to one night’s hotel accommodation including transfers to and from the airport.

Compensation is not a favour, it is compensation for damages

Everyone makes their decisions based on efficiency and chances of success. A lawsuit against an airline does not seem to make sense at first:

The effort is too high.
The chances of winning are low.
It’s not worth hiring a lawyer.

Voucher, free coffee and overnight stay are gladly accepted. However, they are only a gesture and, on the other hand, are required by law. You do not have to accept a voucher as a replacement service: You have the right to a payout.

You do not need to consult a lawyer to assert your rights. You can get legal help online. Your claim will be checked and – at Flightright without cost risk – asserted against the airline:

The effort is low.
The chances of winning are high.
You do not need an extra appointment with the lawyer and only pay a commission if you are successful.

When do passenger rights expire?

Have you only now discovered what you are entitled to? Air passenger rights expire after three years. If the documents are available, a passenger helper platform can enforce your rights against an airline. If you still have the ticket, date and flight number, you should try the service and use the Flight Delay Compensation Deadline, then you as an entrepreneur can post compensation to your “Insurance Compensation and Compensation” account.

Short conclusion

When business travel challenges arise, you should

1st den document the incident and have it confirmed in writing on site
2. on your rights EU regulation 261/04 regulating air passenger rights exist
3. Your right simply by Passenger Compensator enforce.